New Start Growing Business

Haven Power is a fast growing energy company specialising in providing competitive energy contracts to businesses. To build on our success we are looking for commercially orientated professionals to join us in growing a successful electricity supply business. This is a fast moving exciting environment offering plenty of potential for further career advancement.

In order to continue expansion of our business into existing and new markets, we are strengthening our Operations team with two new senior Ipswich based positions.

Quantitative Analyst
Ipswich based
Salary c. £20,000 to £27,000

Are you mathematically skilled and looking to commence a career within a fast paced and dynamic organisation?

Why not think about a job in electricity supply? These days power is traded in wholesale markets like other commodities through a range of derivative instruments. Indeed, the onward march of information technology is now even allowing larger business customers to engage in quasi-trading activities such as deciding when to lock in prices for their prospective consumption.

Modelling key variables like power price and customer demand presents some really difficult mathematical challenges and at Haven Power we are presently looking for people who are mathematically skilled, yet pragmatic and have an interest in commodity markets. We have a particular opening for a quantitative analyst – a demand forecaster who can take a fresh look at this activity, research the potential application of advanced mathematical techniques and help to implement the chosen approach in a practical way. There will be an opportunity to assist with broader trading and risk management activities.

Our culture is very different from that of the larger electricity companies in the UK. We cannot be complacent and our competitive advantage derives primarily from excellent customer service and reacting quickly to market changes. There is a buzz of activity and excitement. Everyone’s contribution to the business is apparent and measurable.

If you find the description above appealing and you have (or expect to obtain) at least a 2:1 honours degree in maths or a subject with a significant mathematical content, we’d like to hear from you. Please ring or email Claire Simpson (01473 707791 claire.simpson@havenpower.com) or Stuart Harland (01473 707720 stuart.harland@havenpower.com) for a role profile and further discussion.


Field Sales Executive
To cover : Luton, Bedfordshire, Miton Keynes, Cheltenham, Leicester, Coventry

We are looking for field sales people with a track record in business to business sales, ideally in the energy & electricity sector who want to earn in excess of £40k. You will manage your own territory and customer base generating your own sales leads, cold calling customers and developing a network of business contacts. You will be selling a quality product and service that all businesses need.

Your background will ideally come from energy or electricity field sales where high activity and resilience is essential. You will be a self motivated individual with a focus on achievement. Due to our rapid growth and customer focus we are looking to fill a number of territories throughout the UK. We offer a good basic salary plus a generous commission structure where high achievers can earn in excess of £40K

A copy of the role profile is available on request. Please email claire.simpson@havenpower.com for further details.

TPI Executive
Ipswich based
circa £22K basic + commission
(OTE £27K uncapped)

As a TPI Executive, you will manage a portfolio of energy brokers on an end-to-end basis, from quote, closing the sale and effective account management ensuring accuracy at all times.

Duties will include:

• Providing office based support for field based Account Managers.

• Ensuring all quotes for Consultants and TPI’s are produced and followed up, giving Haven Power the maximum opportunity to win business.

• Supporting Customer Operations, if required, where there are TPI queries.

A self starter, you will need to demonstrate expertise in establishing and maintaining relationships over the telephone, with excellent attention to detail in terms of processing information and managing workload. Whilst energy industry knowledge is not a specific requirement, an aptitude for business development, sales and relationship management is essential, together with an ability to work well in a close knit team environment.

Further details are provided in the role profile which will be available on request. Applicants should apply by email with a current C.V. and covering letter to Claire Simpson by close of business Tuesday 11th August 2010.


Operations Team – Credit Management Team Leader

Reporting to the Credit Control Manager, the post holder will lead, manage and motivate one of the Credit Management teams to ensure customers payments are received on time and in line with their contract provisions, to ensure the debt position of Haven Power is kept at the minimum level possible.

Specific duties include:

• Management and development of Haven’s Credit Management policies and procedures

• Management of escalated debts, liaising with 3rd party Debt Collection Agencies and leading team working aged debt reports

• Team management ensuring effective induction, training and team review processes are in place.

• Ensuring effective compliance, quality and complaint handling processes are in place

• Contributing to the production of critical management information covering the key touch points of the end to end process, including commentary on areas indicating adverse performance

Further details are provided in the role profile for the post which is available on request. Applicants should in writing with a current C.V. to Claire Simpson


Customer Services Manager - Salary Package c. £50k - Ipswich based

Reporting to the Operations Director you will be responsible for the service experience of Haven Power’s largest customers from sale through registration, billing, service and cash collection ensuring all critical activity is delivered in a timely manner satisfying both customer and business expectations without compromising quality.

You will also be responsible for delivery against agreed business performance measures covering your end to end operational activity with a clear focus on driving customer experience delivery, cash flow and process improvement.

In conjunction with the Learning and Development team you will ensure all direct reports possess the necessary skill set to undertake their role through the application of a departmental skills matrix, suitable training and consistent performance coaching.

This is a demanding role and applicants are expected to be able to demonstrate strong interpersonal and people management skills. An understanding of the Electricity Industry and the associated regulatory environment would be advantageous.

 

Customer Advisers - £14 -19k - Ipswich (starting salary, £14000 subject to review after successful completion of probationary period)

Confident, articulate and driven you will liaise with customers over the telephone to resolve queries and ensure consistent high level service. Ideally with a background in the financial services or energy industry you will thrive on serving customers within the business to business sales environment. As experts in your field we expect you to bring your own ideas to help grow our business.

please forward a CV to claire.simpson@havenpower.com


Telesales Advisers - up to £17k basic + uncapped commission structure
Chelmsford and Ipswich

You will have worked in telesales previously, generating your own sales leads from cold calling customers and closing deals over the telephone. Ideally with expertise in the retail, utilities or financial sector, your friendly professional manner, drive, confidence and resilience will ensure success in this target focused environment.

We are currently interviewing so please don’t delay in submitting your CV if you would like to be considered for these roles.